Resume for Michelle Drumm
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Education
Master of the Arts in Information Resources & Library Science
Bachelor of the Arts in English
Skills, Technical and Otherwise
Beyond Technology
- Project management with expertise in large and small scale technology implementations and training programs
- Effective written and verbal communicator
- Natural “people person” with the ability to find common ground and forge alliances and meaningful relationships with a wide variety of personalities
Tech Skills
- Web design using XHTML, CSS, Dreamweaver & Fireworks
- Installation and utilization of WordPress and other open source content management tools
- Online learning technologies including
- Adobe Captivate
- Centra and WebEx
- Moodle, Blackboard, WebCT
- Microsoft Office including expertise in PowerPoint, Word, Excel, Outlook etc.
- Various Web 2.0 applications including
- Social networks
- RSS
Projects Managed
Kansas State Library Enhanced Library Meeting Room (ELMeR) Project
By working closely with 13 libraries serving vastly different service populations, multiple state agencies, and regional library systems, I coordinated a large-scale technology and policy training program to correct an oversight in the original project implementation that brought videoteleconferencing equipment to libraries statewide. To ensure sustainability and continued conversation and cooperation between the libraries involved, I created a project blog and listserv through which they could share ideas and access vital information.
And a write up from the State Library of Kansas here.
Utah State Library Website in a Box Project
In coordination with the USL, I designed and implemented an emerging-tech driven solution to a troubling problem. Many of their libraries faced a drastic cut in funding because they failed to meet minimum web-presence standards set by the state. By implementing WordPress as a content management system for each participating library, I was able to empower librarians with no web design skills to take control of their content and maintain current and modern websites.
Reimagining Library Service to Distance Learners at the Houston Community Colleges
As HCC’s distance learning population expanded, the process in place to provide instructional services to faculty and students alike crumbled under the weight of expanding demand. By building consensus among key stakeholders, I was able to lead the libraries’ Distance Learning Services Committee through a complete revamping of how we reached this critical population. Further, by working with various faculty centers on campus to facilitate faculty development opportunities, I empowered distance faculty to capitalize on library services for their online classes in ways previously impossible.
Redesign of Houston Community Colleges Library Website
As lead designer for the HCC Library Web Committee, I balanced several competing interests and egos (departmental and personal) to develop a comprehensive, modern, standards compliant website to more effectively meet faculty and student needs. The process involved countless meetings, phone calls, usability tests, and more. While the result wasn’t perfect (design by committee being what it is), it was good.
Before: http://tinyurl.com/hccbefore
After: http://tinyurl.com/hccafter
Professional History
Emerging Technologies Consultant
- Design and facilitate workshops and presentations, both online and in person, to teach librarians about new technologies and how they can be used to enhance library services
- Design and implement technology solutions for clients
- Utah State Library’s Website in a Box program: A WordPress based content management tool to empower small and rural libraries to control their own web presence
- State Library of Kansas’ ELMeR Blog: A WordPress based resource for Kansas libraries involved in the state’s Enhanced Library Meeting Room video teleconferencing project
- The Colorado Libraries blog, a joint project between the Colorado Library Consortium (CLiC) and the Colorado State Library
Public Services Librarian
- Oversaw all aspects of daily library activity on a culturally diverse campus
- Supervised a library assistant & coordination of three part time librarians
- Handled all student & community reference questions
- Performed general & course specific information literacy instruction in one-on-one & classroom settings
- Active member of HCC Libraries’ Distance Education Committee
- Coordinated several distance education library efforts including HCC’s email & chat reference services & the HCC Libraries’ blog
- Planned, conducted, and coordinated workshops for faculty pertaining to the use of new technologies
- Active member of HCC Libraries’ Web Committee & principle designer for the redesign of the Libraries’ website
- Chair of HCCS Library Instruction Committee, 2004-2005
Solo Librarian
- Provided reference service & classroom information literacy instruction to a small, culturally diverse college population consisting of primarily first-generation college students
- Developed & cataloged collection to support academic programs
- Created & maintained intranet website to support academic programs & other student needs
- Staffed “Ask Colorado” virtual reference desk
- Supervised multiple part-time assistants
Librarian
- Provided reference service in government publications to university students & community members using electronic & print resources
- Assisted in large-scale cataloging project, including cataloging serials, annals, & monographs
- Assisted in classroom instruction sessions
Graduate Assistant
- Created & implemented online & in-person workshops in basic Web page creation & the use of distance education delivery software for university students
- Participated in preparation of accreditation self-study materials
- Provided ongoing technical support & web-design instruction for graduate students
Intern
- Designed & taught courses about the Internet, online searching, & MS Word for a population consisting primarily of Mexican Americans & retirees.
- Participated in strategic planning
- Provided reference service